The SUKU Guide
SUKU Collections
What’s so different about organic SUKU products?
organic SUKU is an Australian-born professional haircare brand dedicated to the Afro-textured community. Our formulations are thoughtfully designed to care for and style Afro-textured hair, while also being cherished by other hair types. Each product is rigorously tested and developed in collaboration with our co-creator community—an invaluable collective of texture specialists and members of the textured hair community.
Are organic SUKU products suitable for all hair types?
While our focus is on textured hair, including afro, curly, and wavy textures, our products are formulated to work effectively for anyone seeking hydration, nourishment, and healthy hair maintenance.
Are Organic SUKU products safe for children?
While our products are formulated with gentle ingredients, we recommend consulting with a pediatrician or conducting a patch test before use on young children.
How do I know which products are right for my hair?
Use our Hair Quiz, designed to guide you based on your hair texture and current needs. You’ll receive a guide of products to use based on your hair’s porosity.
How do I know if I have low or high porosity hair?
Porosity refers to how your hair absorbs moisture. Use our Texture Quiz for guidance on determining your hair porosity and receiving your hair match.
Can I use Organic SUKU products on relaxed hair?
Definitely! Our products are designed to cater to both natural and relaxed textures, providing the nourishment and care required to attain and maintain healthy hair.
Texture Salons
What is a SUKU salon?
SUKU Salons are our exclusive partners that use and stock our collections, designed for Afro, Curly, and Wavy textures.
What is a Texture Hub?
SUKU Texture Hubs are SUKU Treatment Approved salons. These salons have been specially trained in delivering SUKU Treatments and are highly knowledgeable in caring for and styling Afro, Curly, and Wavy textures. Indulge in a luxurious salon experience designed for tight textures to thrive.Find your nearest Texture Hub through our Salon Locator.
What is a SUKU Treatment?
A SUKU Treatment has been designed to give your hair exactly what it needs to feel hydrated, nourished, and full of life. The 4-step treatment system addresses common challenges like dryness, breakage, and scalp irritation by focusing on deep hydration, scalp health, and overall hair vitality.
Texture is different; therefore, our system is not a one-size-fits-all system. It’s a system built to care for your scalp and strands in harmony, leaving you with hair that’s easier to manage and style.
And the best part? It’s done by expert stylists in our Texture Hubs, salons that know exactly how to care for textured hair. Think of it as your ultimate self-care moment but for your hair.
Ready to experience the difference? Find your nearest Texture Hub through our Salon Locator
Returns & Exchanges
What is your return policy
You may cancel an order anytime before receiving an email that your order has been shipped. After shipment, due to the nature and use of our products, we do not accept returns and exchanges. On the rare occasion that an item arrives broken or faulty, please email us a photograph within 2 days of receipt to team@organicsuku.com.
Can I exchange a product if it doesn’t work for me?
Due to the nature and use of our products, we do not accept returns and exchanges. On the rare occasion that an item arrives broken or faulty, please email us a photograph within 2 days of receipt to team@organicsuku.com.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a confirmation email with tracking details so you can monitor its journey to you.
Shipping & Orders
How often do you dispatch orders?
All orders are dispatched within 48hrs of payment. Tracking details are sent by email or smsed to you depending on the contact information you provide.
Orders placed on Friday will be shipped the following Monday. All orders placed on public holidays will be dispatched the next business day.
What countries do you ship to?
We currently ship throughout Australia and New Zealand, and we have more destinations planned.